Help & Support
Find answers to frequently asked questions.
How do I start my fitness journey?+
Start by calculating your macros using our free tools, then explore our Personal Coaching plans to get a dedicated expert who will guide you step-by-step.
Are the smart wearables water-resistant?+
Yes, our HART Smart Rings and devices come with an IP68 rating, making them suitable for swimming and showering.
Can I change my coach if I'm not satisfied?+
Absolutely. We want you to have the best experience. If your current coach's style doesn't match your needs, contact support to get reassigned.
How accurate are the calculators?+
Our calculators use industry-standard scientific formulas (Mifflin-St Jeor, US Navy, Epley). While highly accurate for estimation, they should be used as a baseline and adjusted based on your real-world progress.
Do you offer corporate discounts?+
Yes, our Corporate Wellness programs offer specialized bulk pricing. Visit the Corporate Wellness page to schedule a demo for your company.